Returns & Exchanges

If you are not completely satisfied with your purchase, please return your item(s) to us within 30 days of the original shipment date. We will gladly issue a refund* as long as the item(s) have not been used, washed, damaged, and are in the same condition as when you received them. Shipping and handling is not refundable.

We do not do exchanges. We will issue credit/refund** for your returned item upon receipt, and you can place an order for a new item at your discretion. If you think the item might sell out by the time we credit you back, order the item that you want from our website.

Return Instructions:

1) On the invoice, circle the item(s) you are returning.

2) Indicate the reason you are returning the item (s).

3) Indicate whether you would like a refund or store credit* (**)

4) Do not send returns C.O.D. They will not be accepted!

*Only items returned within 14 days of their original shipment date will be eligible for cash refund and items returned within 30 days will be issued store credit.

**In the instance of good redeemed via Loyalty Points, the TOTAL POINTS used to redeem the item/s will be credited to the account. No cash refund or credit will be given under any circumstances.


Australia: +61 (0)404 679 146
Italia: +39 329 929 6560

PO Box 207,
Freshwater NSW 2096
ABN: 73 623 773 884