Privacy Policy

Last Updated: 10th September 2020

WHO WE ARE

Our website address is: https://shop.maglianeratours.com.

ORDERS

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

All order processing is made through the PinPayments and PayPal Payment Systems and we do not store your credit card information. There is also the option to receive our Email Newsletter updates. If you choose to receive these you should expect regular HTML newsletter content to arrive at the email address you provide.

USES OF INFORMATION

We use the information we collect from you for billing purposes and to fill your orders. We do not store your credit card information. If you have signed up to receive our Email Newsletter updates we may use your purchase history to personalise special offers and promotions. These offers and promotions will be delivered to you in the form of an email newsletter.

If you purchase a product from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). We use the information we collect from you for billing purposes and to fill your orders. We do not store your credit card information. If you have signed up to receive our Email Newsletter updates we may use your purchase history to personalise special offers and promotions. These offers and promotions will be delivered to you in the form of an email newsletter.

COMMUNICATIONS FROM THE SITE

Special Offers and Updates: We will occasionally send you information on products, special deals & promotions. You can sign up for these emails from us any time on any page in the site.

If you wish to subscribe to our newsletter(s), we will use your first & last name and email address to send the newsletter to you.

Customer Service Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email, in accordance with your wishes.

WHAT WE COLLECT AND STORE

While you visit our site, we’ll track:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for minimum of 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

SUPPLEMENTATION OF INFORMATION

In order to process your Credit Card orders, we use the PinPayments and PayPal Payment Systems, both third party services, to validate & verify your account information. All billing and account info is transmitted via a secure and trusted portal.

WHO ON OUR TEAM HAS ACCESS

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

Order information like what was purchased, when it was purchased and where it should be sent, and
Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

LEGAL DISCLAIMER

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

LINKS TO OTHER WEBSITES

This Web site contains links to other sites that are not owned or controlled by Maglia Nera Tours Pty Ltd. Please be aware that we, Maglia Nera Tours Pty Ltd., are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.

SECURITY

The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send email us at info@maglianeratours.com.au

CHANGES IN THIS PRIVACY STATEMENT

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

CONTACT US

If you have any questions or suggestions regarding our privacy policy, please contact us at:

Email: info@maglianeratours.com.au

Customer Service: +61 (0)404 679 146